Service and warranty
We give a 5-year warranty on manufacturing defects. Some products have different warranty periods, such as mattresses and some furniture. Would you like to know how long your warranty lasts for a particular product? Check the applicable warranty for the relevant item on the product page on this website. Damage caused by non-normal use, careless handling or wear and tear is not covered. Each guarantee request will be evaluated by our service department in accordance with the requirements of reasonableness and fairness.